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백상이 ( Baek Sang-Ei ) - 한국방송통신대학교 간호학과
김영임 ( Kim Young-Im ) - 한국방송통신대학교 간호학과
차지은 ( Cha Ji-Eun ) - 가톨릭대학교 인천성모병원
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Abstract
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Purpose: The purpose of this study was to figure out emotional labor, healthy lifestyle, needs for health services of flight attendants and the relationships among needs for health services according to various characteristics of flight attendants.
Methods: The participants of this study were 140 flight attendants who work on major and low cost airlines. Data were collected through a questionnaire from 2017 .Jan.~2017. Feb. Data were subsequently analyzed using the SPSS 21 Program.
Results: The score of emotional labor was 3.76 surface acting was 3.75 and deep acting was 3.77. The average of healthy lifestyle was 2.41, and the highest was 3.13 of personal relationship and the lowest was 1.91 of eating habits. There is a positive correlation between emotional labor-deep acting and healthy lifestyle. Flight attendants demand health services for physical exercise, stress and emotional labor management, healthy eating habits, emergency treatment, prevention of fatigue, cancer screening, sexual harassment prevention, sex education and etc.
Conclusion: These results show that flight attendants need to various interventions for improving healthy lifestyle and reducing emotional labor. It is necessary to develop customized health promotion program suited to their job and general characteristics.
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KeyWords
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Health promotion, Healthy lifestyle, Health services needs, Emotional labor, Flight attendants
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원문 및 링크아웃 정보
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등재저널 정보
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